At Steven Lowrie Associates, we believe real change begins with community. We work alongside organisations in the NDIS, Aged Care and community service sectors to reimagine how services are designed and delivered. Our approach is grounded in co-design with families, service users and local communities, creating services that are culturally responsive, values-aligned and financially sustainable.

Community Integrated Teams

Our community-led model brings the principles of self-organising, locally embedded teams to life. Drawing from international best practices and grounded in the Australian context, Community Integrated Teams centre relationships, culture and family. These teams operate with shared leadership and values-based decision making, creating a supportive structure that improves outcomes, reduces complexity and strengthens trust between providers and the people they serve.

Service Model and Framework Design

We support organisations to clearly define and activate their unique strengths. Through collaborative processes, we help design new or revised service models, develop scalable and coherent service delivery frameworks, and embed cultural responsiveness and lived experience throughout the organisation.

Governance for Purpose and Sustainability

Robust governance is the foundation of accountable and purpose-driven services. We work with organisations to build governance structures that honour their mission and reflect their community values. Our approach aligns operational decision-making with these values while supporting financial sustainability and long-term impact.

Co-Design with Community, Family and Lived Experience

Our approach to co-design moves beyond consultation to create real partnerships. From the beginning, we include family members, service users, and community voices to guide service development. Using strengths-based and culturally safe approaches, we co-create services that feel genuinely owned by the people they support.